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Appy Ninja and their Entities observe the following processing principles for User Information to comply with regulations and Data protection laws.
Summary of new changes to our user agreement and privacy policy for app customers and app users.
Note:
We always process User Information fairly and lawfully;
Provide notice when necessary to Users about the processing of their personal information and their rights;
Collect User Information for specified, legitimate purposes and not process further in ways incompatible with those purposes;
Maintain User Information in adequate and relevant ways, in relation to the purposes for which they are collected;
Keep User Information accurate and up to date as reasonably possible;
Process User Information in a way that is relevant and not excessive for the purposes which they are collected and used.
Protect User Information with appropriate physical, technical and organizational security measures to prevent unauthorized access, unlawful processing and unauthorized or accidental loss, destruction and damage
Appy Ninja and their entities do not sell or rent User Information to third parties for their marketing purposes without the User’s prior consent. With the exception to those Users who have selected not to receive certain communications,
Appy Ninja and their Entities may use User Information to target communications to Users based on their interests according to applicable law We may share your personal data with affiliated companies within our corporate family, with third parties with which we have partnered to allow you to integrate their services into our own Services, and with trusted third party service providers as necessary for them to perform services on our behalf.
Examples of when we share data include processing payments, communicating with you through surveys or email, and interest based advertising. We only share the minimum information necessary, and third parties are prohibited from using your information for any other purpose as indicated in our privacy policy.
Appy Ninja uses physical, technical and organizational security controls commensurate with the amount and sensitivity of the User Information to prevent unauthorized access, use, loss, destruction and damage.
We also use encryption, firewalls, access controls, standards and other procedures to protect User Information from unauthorized access. Physical and logical access to electronic and hard copy files is further restricted based upon job responsibilities and business needs
Appy Ninja will respond diligently and appropriately to requests from data protection authorities about the Corporate Rules and their compliance with privacy laws and all EU regulations.
APPY NINJA cares about your privacy.
For this reason, we collect and use personal data only as it might be needed for us to deliver to you products, services, applications (collectively, our “Services”). Your personal data includes information such as:
- Name
- Address
- Telephone number
- Email address
- Other data collected that could directly or indirectly identify you.
Our Privacy Policy is intended to describe to you how and what data we collect, and how and why we use your personal data. It also describes options we provide for you to access, update or otherwise take control of your personal data that we process.
If at any time you have questions about our practices or any of your rights described below, you may reach our dedicated team that supports this office by contacting support@appyninja.com This inbox is actively monitored and managed so that we can deliver an experience that you can confidently trust.
What information do we collect?
We collect information so that we can provide the best possible experience when you utilize our Services. Much of what you likely consider personal data is collected directly from you when you:
(1) create an account or purchase any of our Services (ex: business name,billing information, including name, address, credit card number,);
(2) request assistance from our customer support team
(3) request any other product information from us (ex: email); or
(4) participate in contests and surveys, apply for a job, or otherwise participate in activities we promote that might require information about you.
However, we also collect additional information when delivering our Services to you to ensure necessary and optimal performance. These methods of collection may not be as obvious to you, so we wanted to highlight and explain below a bit more about what these might be (as they vary from time to time) and how they work:
Account related information is collected in association with your use of our Services, such as any purchase, ,information requests, and customer service requests and notes or details explaining what you asked for and how we responded.
Cookies and similar technologies on our website and our mobile applications allow us to track some of your browsing behavior, links clicked, items purchased, your device type, and to collect various data, including analytics, about how you use and interact with our Services. This allows us to provide you with more relevant product offerings, a better experience on our sites and mobile applications, and to collect, analyze and improve the performance of our Services so that we can personalize our Services. For additional information, and to learn how to manage the technologies we utilize, please contact us at support@appyninja.com
Supplemented Data may be received about you from other sources, including publicly available databases or third parties, in which case we may combine this data with information we already have about you so that we can update, expand and analyze the accuracy of our records, identify new customers, and provide products and services that may be of interest to you. If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.
How we utilize information.
We strongly believe in both minimizing the data we collect and limiting its use and purpose to only that (1) for which we have been given permission, (2) as necessary to deliver the Services you purchase or interact with, or (3) as we might be required or permitted for legal compliance or other lawful purposes. These uses include:
Delivering, improving, updating and enhancing the Services we provide to you. We collect various information relating to your purchase, use and/or interactions with our Services. We utilize this information to:
- Improve and optimize the operation and performance of our Services.
- Diagnose problems with and identify any security risks, errors, or needed enhancements to the Services
- Detect and prevent fraud and abuse of our Services and systems
- Collecting aggregate statistics about use of the Services
- Understand and analyze how you use our Services and what products and services are most relevant to you.
Often, much of the data collected is aggregated or statistical data about how individuals use our Services, and is not linked to any personal data, but to the extent it is itself personal data, or is linked or linkable to personal data, we treat it accordingly.
Sharing with trusted third parties. We may share your personal data with affiliated companies within our corporate family, with third parties with which we have partnered to allow you to integrate their services into our own Services, and with trusted third party service providers as necessary for them to perform services on our behalf, such as:
- Processing credit card payments
- Serving advertisements
- Conducting contests or surveys
- Performing analysis of our Services and customers demographics
- Communicating with you, such as by way email,push notification or survey delivery
- Customer relationship management.
We only share your personal data as necessary for any third party to provide the services as requested or as needed on our behalf. These third parties (and any subcontractors) are subject to strict data processing terms and conditions and are prohibited from utilizing, sharing or retaining your personal data for any purpose other than as they have been specifically contracted for (or without your consent).
Communicating with you. We may contact you directly or through a third party service provider regarding products or services you have signed up or purchased from us, such as necessary to deliver transactional or service related communications. We may also contact you with offers for additional services we think you’ll find valuable if you give us consent, or where allowed based upon legitimate interests. You don’t need to provide consent as a condition to purchase our goods or services. These contacts may include:
- Email
- Push Notification
- Telephone calls
If we collect information from you in connection with a co-branded offer, it will be clear at the point of collection who is collecting the information and whose privacy policy applies. In addition, it will describe any choice options you have in regards to the use and/or sharing of your personal data with a co-branded partner, as well as how to exercise those options.
If you believe that anyone has provided us with your personal information and you would like to request that it be removed from our database, please contact us at support@appyninja.com
Transfer of personal data abroad. If you utilize our Services from a country other than the country where our servers are located, your communications with us may result in transferring your personal data across international borders. Also, when you call us or initiate a chat, we may provide you with support from one of our global locations outside your country of origin. In these cases, your personal data is handled according to this Privacy Policy.
Compliance with legal, regulatory and law enforcement requests. We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (such as subpoena requests), to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical.
To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are required to provide your personal information to third parties as part of legal process. We will also share your information to the extent necessary to comply with all regulatory bodies both within and outside the EU.
Targeted advertisements. Targeted or interest-based offers may be presented to you as a customer of one of our service providers.These offers will display as varying product banners presented to on your phone ot tablet.. We also sometimes partner with third parties to manage our advertising on our apps. Our third party partners may use technologies such as cookies to gather information about such activities in order to provide you with advertising based upon your browsing activities and interests, and to measure advertising effectiveness.
Third-party websites. We are not responsible for the privacy practices or the content of third-party sites.
The E.U-U.S and Swiss-U.S. Privacy Shield Frameworks.
How you can access, update or delete your data.
If you make a request to delete your personal data and that data is necessary for the products or services you have purchased, the request will be honored only to the extent it is no longer necessary for any Services purchased or required for our legitimate business purposes or legal or contractual record keeping requirements.
You may at any time contact us by one of the methods described in the “Contact Us” section below.
How we secure, store and retain your data.
We follow generally accepted standards to store and protect the personal data we collect, both during transmission and once received and stored, including utilization of encryption where appropriate.
We retain personal data only for as long as necessary to provide the Services you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods:
- mandated by law, contract or similar obligations applicable to our business operations;
- for preserving, resolving, defending or enforcing our legal/contractual rights; or
- needed to maintain adequate and accurate business and financial records.
If you have any questions about the security or retention of your personal data, you can contact us at support@appyninja.com.
Cookies on our website.
We also store cookies permitted under the Electronic Communications Act, July 25, 2003. A cookie is a small text file stored on your computer that contains information to help the web shop identify and follow them. Cookies are available as session cookies and as cookies that are stored permanently on your computer. During the time of your first visitor to the web shops, your browser is assigned and session cookies are unique and do not interfere with other users. In order to use the web shop you should allow cookies in your browser. This type of cookie is used solely to provide you with visitors and better experiences and support and does not store any personal information about you. Cookies can be deleted. I show web shops that use cookies, for example, to keep track of your shopping cart, your settings and which pages you visit to give you a better customer experience and support.
Age restrictions.
Our Services are available for purchase only for those over the age of 18. Our Services are not targeted to, intended to be consumed by or designed to entice individuals under the age of 18. If you know of or have reason to believe anyone under the age of 18 has provided us with any personal data, please contact us.
Changes in our Privacy Policy.
We reserve the right to modify our User Agreement and our Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy and any other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make material changes to this Privacy Policy, we will notify you here, by email, or by means of a notice on our home page, at least thirty (30) days prior to the implementation of the changes.
Data Protection Authority.
If you are a resident of the European Economic Area (EEA) and believe we maintain your personal data subject to the General Data Protection Regulation (GDPR), you may direct questions or complaints to our lead supervisory authority, the UK's Information Commissioner’s Office, as noted below:
www.ico.org.uk
Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom
Contact us.
If you have any questions, concerns or complaints about our Privacy Policy, our practices or our Services including any personal data enquiries you may contact our Office by email at support@appyninja.com
We will respond to all requests, inquiries or concerns within thirty (30) days.
Usage:
By using the myappybusiness.com web site ("Service"), and all services of any Apps made by ("Appy Ninja"), you are agreeing to be bound by the following terms and conditions ("Terms of Service").
Appy Ninja reserves the right to update and change the Terms of Service from time to time without notice. Any new features that augment or enhance the current Service, including the release of new tools and resources, are subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes.
You can review the most current version of the Terms of Service at any time at:http://www.appyninja.com or on the terms of service link on your app at the time of registration.
Violation of any of the terms below will result in the termination of your Account. While Appy Ninja prohibits such conduct and Content on the Service, you understand and agree that Appy Ninja cannot be responsible for the Content posted on the Service and you nonetheless may be exposed to such materials. You agree to use the Service at your own risk.
Terms of Sale
- You must be a human. Accounts registered by "bots" or other automated methods are not permitted.
- You must be at least 18 years of age to have account ownership.
- You must provide your legal full name, a valid email address, and any other information requested in order to complete the signup process.
- You are responsible for maintaining the security of your account and password.
- Appy Ninja cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
- You are responsible for all Content posted and activity that occurs under your account (even when Content is posted by others who have access to your account).
- You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
Payments and Refund Terms for Business Owners
There will be no refunds or credits for setup fees, partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. In order to treat everyone equally, no exceptions will be made.
All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, Appy Ninja will use commercially reasonable efforts to have the application approved by the appropriate mobile platform provider. Although there is a high likelihood of approval, we do not and cannot guarantee acceptance. If your application is denied by the appropriate mobile platform provider you may cancel your account, however there are no refunds under any circumstances.
All contracts are for a period no less than 30 days .The Contract shall commence on date of your acceptance of the Proposal and shall continue for an initial period of 30 days (“Initial Term”) at which point it will be renewed automatically for successive a periods of 30 day period being a “Renewal Period”.)
Either party may terminate the Contract by giving the other party not less than 30 days notice to expire at the end of the Initial Period or the end of any Renewal Period
You may terminate the Contract at anytime prior to the expiry of the Initial Period or any Renewal Period by giving us not less than 30 days notice provided you pay to us the fees we would have earned and we would have become entitled to if the Contract had not been terminated prior to end of the Initial Period and/or Renewal Period.
Either party may terminate the Contract if the other party commits a material breach, or series of breaches resulting in a material breach, of the Contract and such breach is not remediable or is not remedied within 30 days of written notice requiring that party to do so.
On termination: the Customer will immediately pay all invoices then outstanding; we will invoice you for all Services provided but not yet invoiced and any cancellation fees due and you will pay such invoices immediately;
Refund Terms
If, as a consumer, you have entered into an agreement with Appyninja AB at a distance, you are entitled to cancel the agreement within 14 days from the conclusion of the agreement, the so-called withdrawal period, according to the Act on distance contracts and agreements outside business premises (SFS 2005: 59).
When ordering your company app, the cancellation deadline applies when you receive the app. However, the cancellation deadline is counted at the earliest from the date you got statutory information about the right of withdrawal.
If you wish to exercise the right of withdrawal, you must send to hello@appyninja.com a clear and clear notice of your decision to cancel the agreement. In order for you to exercise your right of withdrawal in time, it is sufficient that you submit your notice that you intend to exercise the right of withdrawal before the withdrawal period expires.
Copyright and Content Ownership
We claim no intellectual property rights over the material you provide to the Service. Your profile and materials uploaded remain yours. However, by using the Appy Ninja application , you agree to allow others to view and share your Content and for that content to be used by us or our business partners for marketing purposes in order to improve the App experience and its content.
Appy Ninja does not pre-screen Content, but Appy Ninja and its management have the right (but not the obligation) in their sole discretion to refuse or remove any Content that is available via the Service.
The look and feel of the Service is owned exclusively by Appy Ninja. All rights reserved. You may not duplicate, copy, or reuse any portion of the coded or visual design elements without express written permission from Appy Ninja.
Appy Ninja may make certain software available to you through the Service. If you download or otherwise use the software from the Service, the software, including all files and images contained in or generated by the software, look and feel, code, visual design elements, and accompanying data (collectively, "Software") are deemed to be licensed to you by Appy Ninja , for your personal and non-commercial use only.
Appy Ninja does not transfer either the title or the intellectual property rights to the Software, and Appy Ninja retains full and complete title to the Software as well as all intellectual property rights therein. You may not sell, redistribute, or reproduce the Software, nor may you decompile, reverse-engineer, disassemble, or otherwise convert the Software to a human-perceivable form.
You grant Appy Ninja a license to use the materials you register or post to the App or the Service. By posting, downloading, displaying, performing, transmitting, or otherwise distributing user content to the Service, you are granting Appy Ninja, its affiliates, officers, directors, employees, consultants, agents, and representatives a license to use user content in connection with the operation of Appy Ninja, its affiliates, officers, directors, employees, consultants, agents,business partners and representatives, including without limitation, a right to copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate, and reformat all user content. You will not be compensated for any user content. By posting user content on the Service, you warrant and represent that you own the rights to the user content or are otherwise authorized to post, distribute, display, perform, transmit, or otherwise distribute user content.
When accessing or using the Services, you agree to obey the law and to respect the intellectual property rights of others. Your use of the Services is at all times governed by and subject to laws regarding copyright, trademark, patent, and trade secret ownership and use of intellectual property. You agree not to upload, download, display, perform, transmit, or otherwise distribute any information or content in violation of any party's copyrights, trademarks, patents, trade secrets, or other intellectual property or proprietary rights.
You agree to abide by laws regarding copyright, trademark, patent, and trade secret ownership and use of intellectual property, and you shall be solely responsible for any violations of any laws and for any infringements of any intellectual property rights caused by any content you provide, post, or transmit, or that is provided or transmitted using your user name or user ID. The burden of proving that any Content does not violate any laws or intellectual property rights rests solely with you
Modifications to the Service and Prices
Appy Ninja reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
Appy Ninja shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
From time to time, Appy Ninja may issue an update to the application which may add, modify, and/or remove features from the application. These updates may be pushed out automatically with little or no notice, although Appy Ninja will do everything in its power to notify you in advance of an upcoming update, including details on what the update includes.
General Conditions
Your use of the Service is at your sole risk. The service is provided on an "as is" and "as available" basis.
Technical support is only available via email. The technical support email address is support@appyninja.com
You authorize the Company to use, reuse, and to grant others the right to use and reuse, your Content, and any reproduction or simulation thereof, in any form of media or technology now known or hereafter developed, both during and after your use of the Services, for any purposes related to the Service
You understand that Appy Ninja uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.
You must not modify, adapt or hack the Service or modify another website so as to falsely imply that it is associated with the Service, or any other Appy Ninja service.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by Appy Ninja
We may, but have no obligation to, remove Content and Accounts containing Content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.
Verbal, physical, written or other abuse (including threats of abuse or retribution) of any Appy Ninja customer, employee, member, or officer will result in immediate account termination.
You understand that the technical processing and transmission of the Service, including your Content, may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
You must not upload, post, host, or transmit unsolicited email, SMSs, or "spam" messages.
You must not transmit any worms or viruses or any code of a destructive nature.
Appy Ninja does not warrant that (i) the service will meet your specific requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (v) any errors in the Service will be corrected.
You expressly understand and agree that Appy Ninja shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if My Appy Business has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) or any other matter relating to the service.
The failure of Appy Ninja to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and Appy Ninja and govern your use of the Service, superseding any prior agreements between you and Appy Ninja (including, but not limited to, any prior versions of the Terms of Service).
Cancellation and Termination
You are solely responsible for properly cancelling your account.
Account cancellation requests must be submitted by email to support@appyninja.com to cancel your account,.
Cancellations by phone or sent to any other email address will not be considered valid. It is not our responsibility to ensure that your account has been cancelled if your request was made by phone or to any other email address. You must receive a written confirmation of your cancellation from Appy Ninja for your cancellation to be validated. If you do not receive this written cancellation confirmation from Appy Ninja within 3 working days, then please re-submit your cancellation request.
All of your Content will be deleted from the Service upon cancellation. This information cannot be recovered once your account is cancelled.
Appy Ninja, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service, or any other Appy Ninja service, for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all Content in your Account. Appy Ninja reserves the right to refuse service to anyone for any reason at any time.
In no event shall Appy Ninja's liability to you exceed the amount actually paid to Appy Ninja by you during the preceding 12 months.
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